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No surround sound from Amazon Prime App

Plasma Flat Panel Displays - www.avsforum.com
My VT 50 will not give me surround sound via my RX-a2020 reciever when using the Amazon Prime app for movies.

It will play sound via the TV speakers for the Amazon Prime app from the VT50.

It will play surround sound for the FIOS box as well as VT50 speakers

It will play surround sound via the BDT500 blue ray player using the amazon prime app from the blue ray player instead of the VT50's connection for amazon prime.

I am really not sure where to start with solving the connection problem. I know everything else works as it should. I have my internet connection via a connection to my router. That connection then plugs into the electrical outlet in the room where the router is.

Then in room where the A/V equipment is a connection plugs into the electrical outlet everythings runs and into my RX-a2020 Yamaha reciever. I am not sure what the cause is as everythng else is working great.

WE have had this VT50 for about 15 month picture is AWESOME, only regret is we did not get the 65 instead of the 55.

Thanks for any suggestions from anyone

Davemaribel

Tampa Bay.
Date: Jan 20, 2014   



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